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If you have a pending small claims or general civil case in court and are not represented by a lawyer, you can still try to resolve your matter through a local dispute resolution center. Click for more information.​

New Guide:

Zoom Online-Mediation Considerations v1.pdfZoom Online-Mediation Considerations v1.pdf

This guide is intended to help mediators extend their skills in mediating with parties face-to-face to the online environment. After outlining a few new aspects in mediating in the online environment, several resources in Zoom usage are suggested, followed by a checklist for use in managing an online mediation. Several examples of language appear, for example in moving into caucus, and then several examples of “helpful hints” in using Zoom are presented.

This document will be revised from time to time, and we encourage mediators to share their recommendations for improving it. Please send any recommendations for inclusion to

Upcoming Trainings ​​

For more information on these trainings and to view a full training calendar, click here.

ONLINE - May 5-7, 12-14, 2021 - General Civil Mediator Training, hosted by Dispute Resolution Center of West Michigan

ONLINE - May 12-14, 20-21, 2021 - General Civil Mediator Training, hosted by Northern Community Mediation

ONLINE - May 18-19, 2021 - 8-Hour Advanced Mediator Training, hosted by Oakland Mediation Center​

ONLINE - May 25-27, June 2-4, 8-10, 15-17, 2021 - Domestic Relation Mediation Training, hosted by Oakland Mediation Center​​

ONLINE - June 16-18, 21-22, 2021 - General Civil Mediator Training, hosted by Resolution Services Center of Central Michigan

ONLINE - June 16-18, 24-25, 2021 - General Civil Mediator Training, hosted by Mediation Services​

ONLINE - July 12-16 & 19-23, 2021 - General Civil Mediator Training, hosted by  Oakland Mediation Center​

ONLINE - August 10 & 11, 2021 - 8-Hour Advanced Mediator Training, hosted by Oakland Mediation Center​

ONLINE - October 20 & 21, 2021 - 8-Hour Advanced Mediator Training, hosted by Oakland Mediation Center​

ONLINE - November 1-4, 8-10 & 15-17, 2021 - General Civil Mediator Training, hosted by Oakland Mediation Center​


The Office of Dispute Resolution (ODR)  coordinates alternative dispute resolution services of the State Court Administrative Office. The office's primary purposes include: increasing the awareness of​ dispute resolution options among the legal system's many constituents, assisting judicial stakeholders to integrate dispute resolution processes within the traditional litigation system, administering the Community Dispute Resolution Program, and identif​ying and developing specialized dispute resolution programs and services.

ODR is responsible for developing dispute resolution practices and protocols for the trial courts, providing technical assistance to the trial courts, implementing dispute resolution practices mandated or permitted by court rule or statute, evaluating dispute resolution systems, and providing recommendations to the state court administrator for improving dispute resolution services for Michigan citizens. The office provides technical assistance to other divisions of the SCAO in designing collaborative dispute resolution systems and in designing and presenting training programs.

ODR oversees the administration of the legislatively created Community Dispute Resolution Program (CDRP). Through this program, grant funding is made available to non-profit and government agencies to provide mediation for disputants in a wide variety of dispute types. Primary services include: developing training programs and materials​, publishing reports and public education materials, and grant administration. Additional information about CDRP and its specialized services follows:

Office of Dispute Resolution
PO Box 30048
Lansing, MI 48909
Phone: (517) 373-4839
Fax: (517) 373-5748​​




A New Way to Resolve Disputes Online​